CT Park Limited is Malta’s leading car parking management company that is enjoying exponential growth and trust by car park owners and customers alike. CT Park Limited is also a premier supplier of parking technology solutions, equipment and security services representing world-class brands.

Director of Finance

Job description and responsibilities:
The Company is currently looking for a motivated and energetic Director of Finance
to lead the Finance function of its associated portfolios. The selected candidate will
be responsible for for assessing the financial performance of the company as well as
possible risks and investments.
We are looking for a reliable professional with broad knowledge to all accounting,
financial and business principles – a strategic thinker and effective leader who can
make the most profitable decisions.
The goal is to guide the company towards profitability and long-term success.

Responsibilities

  • Drive the financial planning of the company by analyzing its performance and risks
  • Retain constant awareness of the company’s financial position and act to prevent problems
  • Set up and oversee the company’s finance and IT systems
  • Set targets for and supervise all accounting and finance personnel 
  • Oversee all audit and internal control operations
  • Develop the corporate fundraising strategy and manage relationships with partners, stakeholders and investors
  • Prepare timely and detailed reports on financial performance on a quarterly and annual basis
  • Conduct analysis to make forecasts and report to Directors
  • Ensure adherence to financial laws and guidelines

Requirements

  • Proven experience as director of finance or similar role
  • In-depth knowledge of corporate finance and accounting principles, laws and best practices
  • Solid knowledge of financial analysis and forecasting
  • Proficient in the use of MS Office and financial management software (e.g. Sage, Shireburn, etc)
  • An analytical mind with a strategic ability
  • Excellent organizational and leadership skills
  • Outstanding communication and interpersonal abilities
  • CPA, ACCA or other relevant qualification is a minimum requirement

Interested applicants are kindly requested to send a CV and cover letter to careers@ctpark.com.mt 

Customer Engagement Centre Officer

Job description and responsibilities:

As part of the Customer Engagement Team, you will provide first level support to customers via the group hotline, social media, e-mail and manage the reception (incoming calls) and perform general office administration duties supporting the management.

A passion for excellent customer experience, a post-secondary level of education, being computer conversant and an excellent command of the English language are requirements for this role. Knowledge of another major language will be considered advantageous.

Responsibilities

  • Handle customer queries through Live Chat and email
  • Escalating to relevant departments and following up on the resolution
  • Working with multiple back offices, internal tools as well as engaging 3rd parties to ensure customer queries are answered and/or resolved in a timely and correct manner
  • Assisting customers encountering issues with processing payments
  • Create reports and provide statistics

Requirements

  • Customer support experienced
  • ProActive attitude
  • Effective computer and internet user
  • Good online attitude
  • Very good problem-solving skills
  • Strong attention to detail
  • Strong team player
  • Staff will be required to work shifts 24/7

Interested applicants are kindly requested to send a CV and cover letter to careers@ctpark.com.mt